If you are experiencing any issue related to a donation, please email: firstname.lastname@example.org for support. In this email, please provide a detailed description of the problem you are experiencing, your Minecraft username, and any other relevant information regarding your donation.
This includes reports, appeals, suggestions, and comments. If there is an urgent matter that requires immediate attention (such as a serious bug/exploit) please send a message on Enjin to the server owner,xShadowStrike. You may also message him in game.